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Table of Contents

Privacy Policy

Natures Sweet (“us”, “we”, or “our”) operates the https://www.naturessweet.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and i3mprove our Service to you.

A. Data You Provide to Us:

  • Personal Identification Information: When you make a purchase or create an account, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
    • Full Name
    • Email Address
    • Phone Number
    • Shipping Address
    • Billing Address
  • Payment Information: When you make a purchase, your payment information (such as a credit card number) is provided directly to our third-party payment processors. We do not store your full payment card details on our servers.
  • Communications: If you contact us directly (e.g., via email or a contact form), we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.

B. Data We Collect Automatically:

  • Usage Data: We may automatically collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being se4nt. However, if you do not accept cookies, you may not be able to use some portions of our Service (like the shopping cart).

2. How We Use Your Information

We use the collected data for various purposes:

  • To process and fulfill your orders, including managing payments and arranging for shipping.
  • To provide and maintain our Service.
  • To communicate with you, including sending you order confirmations, shipping notifications, and responding to your customer service inquiries.
  • To send you marketing and promotional communications (you may opt-out of receiving these at any time).
  • To monitor the usage of our Service and improve its functionality.
  • To detect, prevent, and address technical issues and potential fraud.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the ways that are described in this privacy policy:

  • Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping, and email marketing. These third parties are obligated to protect your information and are not authorized to use it for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred

4. Data Security

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.5
  • The right to erasure – You have the right to request that we erase your 6personal data, under certain conditions.
  • The right to opt-out of marketing – You have the right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in any promotional email we send you.

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our Service does not address anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Chi7ldren have provided us with Personal Data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@naturessweets.com
  • By visiting this page on our website: Contact Page
  • By mail: 2078 Redwood Hwy
    Greenbrae, CA 94904
    United States